Privacy Policy

1. Who We Are

Alcott Nutrition Ltd ("Alcott Nutrition", "we", "us", "our") operates the website at eliminatebloomfa.world. Our registered address is 124 Clerkenwell Road, London, EC1R 5DL, United Kingdom. Company No. / VAT GB987654321. You can reach us at info@eliminatebloomfa.world.

We are the data controller for personal data collected through this website. We are registered with and subject to the UK Information Commissioner's Office (ICO) and the Data Protection Act 2018 (UK GDPR).

2. What Data We Collect

We may collect and process the following categories of personal data:

• Order and contact data: your name, telephone number, email address and delivery address when you place an order or submit a contact enquiry.
• Technical data: IP address, browser type, device type, pages visited, referring URL, and session duration, collected automatically when you visit our website.
• Communication data: the content of messages you send us via our contact form or email.
• Cookie data: see our Cookie Policy for full details.

We do not collect sensitive personal data (health data, financial data or special-category data) except where you voluntarily disclose this in a free-text field, in which case we use it solely to respond to your enquiry.

3. Legal Bases for Processing (UK GDPR Article 6)

• Performance of a contract (Art. 6(1)(b)): processing your order, confirming delivery and managing returns.
• Legitimate interests (Art. 6(1)(f)): fraud prevention, website security, internal analytics and improving our services.
• Consent (Art. 6(1)(a)): placing analytics and advertising cookies where you have accepted in our consent banner. You may withdraw consent at any time.
• Legal obligation (Art. 6(1)(c)): retaining financial records as required by HMRC and applicable UK law.

4. How We Use Your Data

We use your personal data to: process and fulfil your order; contact you to confirm your order or respond to your enquiry; improve the performance and content of our website; comply with legal obligations; and, where you have consented, to display personalised advertising and measure advertising effectiveness via Google Ads and Google Analytics.

5. Google Ads, Google Analytics and Remarketing

This website uses Google Ads (including Google Remarketing) and Google Analytics, services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These services may set cookies and collect data about your visit. We implement Google Consent Mode v2: advertising and analytics cookies are set only after you accept in our consent banner. On rejection, no advertising cookies are set and anonymised pings only are sent. You can opt out of Google Analytics tracking at all times via tools.google.com/dlpage/gaoptout. Google's privacy policy is available at policies.google.com/privacy.

6. Google Maps

Our contact page uses an embedded Google Maps iframe, which may transmit your IP address and browser data to Google. Google Maps is subject to Google's privacy policy.

7. Data Sharing

We do not sell your personal data. We may share it with: delivery partners and payment processors where necessary to fulfil your order; Google LLC for the analytics and advertising services described above; IT service providers hosting our website and managing our systems; and competent authorities where required by law.

8. International Transfers

Google LLC is based in the United States. Transfers of data to the USA are made under Standard Contractual Clauses approved by the UK ICO or equivalent transfer mechanisms. You may request a copy of these safeguards by contacting us.

9. Data Retention

Order and contact data is retained for six years to comply with HMRC tax record requirements. Website analytics data (collected with consent) is retained for 26 months by default in Google Analytics. Communications are retained for 24 months and then deleted unless required for an ongoing dispute.

10. Your Rights Under UK GDPR

You have the right to: access the personal data we hold about you; request rectification of inaccurate data; request erasure ("right to be forgotten") where no overriding legal basis applies; restrict or object to processing; data portability; and withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at info@eliminatebloomfa.world. We will respond within one calendar month.

11. Right to Lodge a Complaint

If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk

12. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time using the preference link in the cookie banner.

13. Security

This website is served over HTTPS. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. We encourage you to review this page periodically.

15. Contact Us

For any privacy-related questions, contact: info@eliminatebloomfa.world · 124 Clerkenwell Road, London, EC1R 5DL, UK.